Refund Policy

Last Updated: October 13, 2025

1. Free Educational Content

All current educational content on MahroGift.org is provided completely free of charge. Users have unlimited access to all our resources, guides, and information about gift cards without any payment requirements.

2. Future Premium Services Policy

In the event that MahroGift.org introduces premium content, paid subscriptions, or other fee-based services in the future, the following refund policies would apply:

2.1 Subscription Services

For any future subscription-based services:

• Monthly Subscriptions: Refunds may be requested within 7 days of purchase if the service does not meet described standards
• Annual Subscriptions: Refunds may be requested within 30 days of purchase if the service does not meet described standards
• Partial Refunds: May be offered for unused portions of longer-term subscriptions at our discretion
• Cancellations: Subscriptions canceled mid-term will remain active until the end of the current billing period, with no additional charges thereafter

2.2 One-Time Purchases

For any future one-time purchases (e.g., downloadable guides or specialized content):

• Refunds may be requested within 14 days of purchase if the product does not meet described standards
• Products that have been fully downloaded or accessed may be eligible for refunds only if demonstrably defective or significantly misrepresented
• Refund requests must include specific reasons why the product did not meet expectations

3. Refund Process

Should we introduce paid services and you become eligible for a refund:

1. Submit a refund request to [email protected] with:
   • Order number or transaction ID
   • Email address used for purchase
   • Detailed reason for the refund request
   • Any supporting documentation
2. Our customer service team will review your request within 3 business days
3. If approved, refunds will be processed to the original payment method within 5-10 business days
4. You will receive email confirmation once your refund has been processed
5. Bank processing times may add additional days before refund appears in your account

4. Non-Refundable Items

In the event we introduce paid services, the following would typically not be eligible for refunds:

• Services that have been extensively used beyond a reasonable trial period
• Custom-developed educational resources created specifically for a user
• Services explicitly marked as non-refundable at the time of purchase
• Refund requests submitted after the applicable refund period has expired
• Fraudulent purchases or purchases made in violation of our Terms of Service

5. Exceptional Circumstances

We recognize that exceptional circumstances may arise and will review such cases individually. These may include:

• Technical issues that significantly impair service usage and cannot be resolved
• Unauthorized purchases made without account holder consent
• Major service outages that prevent access for extended periods
• Billing errors or duplicate charges
• Medical or family emergencies preventing service use

Please contact our support team to discuss exceptional circumstances.

6. Chargebacks

If you initiate a chargeback with your bank or credit card company:

• We will work with you to resolve the issue before a chargeback becomes necessary
• Chargebacks may result in immediate suspension of services pending resolution
• We may charge a processing fee for chargebacks found to be without merit
• Please contact us first to allow us to address your concerns directly

7. State-Specific Rights

Some states provide additional consumer protection rights. If you reside in such a state, you may have rights in addition to those described in this policy. Nothing in this policy is intended to limit any rights you may have under applicable consumer protection laws.

8. Contact for Refund Inquiries

For any questions regarding this refund policy or to submit a refund request (if applicable), please contact:

Customer Service Department
Email: [email protected]
Phone: +1 (713) 589-4200
Mail:
MahroGift Education LLC
2150 West Loop South, Suite 300
Houston, TX 77027
United States

9. Changes to This Policy

We may update this Refund Policy from time to time. We will notify users of any material changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending email notifications to registered users (if applicable)

Your continued use of our services following the posting of changes constitutes acceptance of those changes.

10. Current Status

As of the date of this policy:

• All MahroGift.org content is free and requires no payment
• No subscription fees or purchase charges exist
• No refund requests are applicable as there are no paid services
• Users can access all educational content without any financial commitment

This policy will be updated and activated if we introduce any paid services in the future.